Tofan Rashed

Telecommunications Graduate | Network Support Specialist

About Me

Results-driven Telecommunications Graduate and Network Support Specialist with experience in ISP operations, network troubleshooting, and RF systems. CCNA/HCNA certified with strong Python scripting skills.

Technical Skills

Experience

Network Support Technician - Salaam Telecom (Jan 2020 - Mar 2020)

Provided technical support for 200+ broadband customers, achieving 90% first-call resolution. Installed and configured wireless routers, diagnosed line faults using TDR equipment.

RF Research Assistant - Al-Farabi Kazakh National University (Summer 2020)

Conducted antenna radiation pattern measurements and calibrated lab analyzers for research projects.

Education & Certifications

BSc in Radio Engineering & Telecommunications (GPA: 3.37/4.0) — Al-Farabi Kazakh National University (2017-2021)

Certifications: Cisco CCNA, Huawei HCNA

Projects

Python Network Monitor (2023)

Automated ping tests for 5+ home devices with latency logging.

Cisco Lab Simulation

Designed VLAN architecture for a small business network.